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Quality Systems User Group

In 2018, ISO certified manufacturers were required to transition to ISO 9001:2015 and IATF 16949:2016 industry standards.  These standards support improving your “Top and Bottom Line” performance.  In support of your mission, the Michigan Manufacturing Technology Center-West has organized this new Quality Systems User Group.  We aim to maximize the ROI benefits from the Quality Standards ISO9001:2015 and IATF 16949:2016.

COST: $1,000/person 

DURATION: 10 sessions, 2.5-hours each, held every 4-6 weeks


  • 7 Quality Management Principles 

  • Quality Systems Implementation: audits, sharing of major and minor non-conformances and corrections, sharing of effective practices

  • Strategies to develop senior leadership commitment to Quality

  • Quality Engineering and Core Tools, such as: FMEA, MSA, SPC, APQP, etc. 

  • KPI Metric Development: what to consider and best practices

  • Understanding the technologies found in Industry 4.0 to streamline the Quality Management System value


  • Each member shall attend each sessions and interact during group discussions

  • Members shall be committed to sharing successes and areas of improvement

  • Each member shall host at least one (1) meeting

This group is aligned to Operations and Quality Systems leaders engaged in improving their quality management system. 

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